fine olive oil and aged balsamic vinegars

Terms & Conditions


IN-STORE REFILL PROGRAM

REFILL WITH SAME FLAVOR
-Please bring in OLIVE your empty bottle as is
(DO NOT WASH - CORK STILL IN BOTTLE)
and we will refill bottle with same flavor.
REUSE - NEW FLAVOR
-Soak each bottle in soapy water (DAWN - degreasing dish soap) for 24 hours
-Run bottles through a full dishwashing cycle
-Make sure cleaned bottles are COMPLETELY DRY
-Any moisture will affect the quality of the product and your health

WE WILL NOT ACCEPT BOTTLES THAT ARE NOT
COMPLETELY DRY AND CLEAN!

-Do not reinsert the old cork

We will give you a fresh cork and relabel the bottle if necessary.

Return Policy

Items purchased from Olive The Above can be returned or exchanged if they are in new and unused condition within 30 days of receipt.

Only unopened items in new and unused condition and in the original, manufacturer package will be accepted for exchange or refund.

Please send the item(s) you want to return by a shipping method that is insured and traceable to the address below. Please pack returns, when possible, in their original bottle holder carton to ensure returned product arrives in good condition.

Olive The Above 

Attention: Returns 

85 Towne Drive

Bluffton, SC 29910

 

Items that are not in new and unused condition and in the original manufacturer package will NOT be accepted for refund or exchange.


In the unlikely event that your item has defects or damage when you first receive it, we will send you a pre-paid return label to return the item for replacement at our expense if you contact us within five days of receiving your order. All defective and damaged items not claimed within five days will not be exchanged. Item(s) must be in new and unused condition and in their original packaging to qualify for an exchange. If your product was damaged during shipping, you must save all packaging materials and paperwork. We reserve the right to correct any orders that are damaged during shipping or that are defective.